1. Request Account Deletion
The website does not ask for your password and does not delete an account directly. Use the signed-in app:
- Open Pride and sign in to the account you want to delete.
- Open Me.
- Select Delete account.
- Read the notice and wait for the 30-second confirmation timer.
- Tap the delete action and confirm.
2. Before You Continue
Please read carefully:
- Your request enters a 30-day pending deletion period. Signing in again during that period restores the account and cancels the request.
- After the 30-day period ends, active account data, including rooms, relationships, wallet access, unused coins, gifts, and virtual items, is removed or anonymized and cannot be restored.
- Deleting an account does not automatically create a right to a purchase refund. Resolve pending purchases or refund requests through Google Play and Pride Support before deletion where possible.
- Limited purchase, wallet ledger, refund, chargeback, dispute, security, and anti-fraud records may be retained after deletion where needed to meet legal obligations, resolve transactions, prevent abuse, or protect the service.
- Pride does not currently support cash withdrawals or cash redemption. Coins, gifts, and virtual items cannot be transferred or paid out before deletion.
3. After You Submit
You are signed out and the 30-day pending period begins. During that period, signing in restores the account and cancels the request. If you do not restore the account, Pride removes or anonymizes active account data after the period ends, subject to the limited transaction, legal, security, and dispute retention described in the Privacy Policy.
4. Cannot Access the App?
Email [email protected] from the address associated with your account when possible. Include your Pride user ID if available. Never include a password or verification code.
Request deletion by email