1. Request Account Deletion
The website does not ask for your password and does not delete an account directly. Use the signed-in app:
- Open Pride and sign in to the account you want to delete.
- Open Me.
- Select Delete account.
- Read the notice and wait for the 30-second confirmation timer.
- Tap the delete action and confirm.
For your security, do not send a password or verification code by email.We may ask for reasonable information to verify account ownership.
2. Before You Continue
Please read carefully:
- Your request enters the pending deletion period shown in the app. Signing in again during that period may restore the account and cancel the request.
- After deletion processing is completed, active profile and service data cannot be restored.
- Some records may be retained where required for law, security, abuse prevention, dispute handling, or service integrity.
- The current release does not include payments, gifts, wallet balances, withdrawals, or host programs. If a future release adds them, separate notices will describe their deletion and retention rules.
3. After You Submit
You are signed out and the request begins. During the pending period, signing in may restore the account and cancel the request. Once Pride completes deletion, active account data is removed or anonymized subject to the limited retention described in the Privacy Policy.
4. Cannot Access the App?
Email [email protected] from the address associated with your account when possible. Include your Pride user ID if available. Never include a password or verification code.
Request deletion by email